Last Updated: October 2026 | NexaEagle Engagement Guarantees
NexaEagle operates on a transparent milestone-based delivery structure. Work begins only after sprint objectives, wireframes, or architecture specifications are signed off. Clients inspect and approve deliverables at each stage prior to milestone release.
- Before Sprint Commencement: If an engagement is cancelled by the client before sprint kickoff, any deposit less direct setup or licensing expenses will be refunded in full.
- During Active Sprints: Once sprint development has commenced, fees corresponding to completed hours and delivered code milestones are non-refundable. Any remaining unallocated retainer balance will be promptly returned.
Every engineering package includes a dedicated 14 to 30-day post-launch warranty period during which any software bugs or inconsistencies matching the approved scope will be resolved at zero additional charge.
For questions regarding billing or invoices, reach our accounting team at contact@nexaeagle.com.